FAQ

Planning details for attendees, authors and sponsors.

When and where is FOFS?

May 27 – 28, 2027 at Sheraton Centre Toronto Hotel, Toronto.

Who should attend?

Service executives, operations leaders, technicians, dispatch/workforce teams, vendors, researchers, sponsors and students.

Are abstracts peer reviewed?

Submissions are reviewed by the program committee. Accepted oral presenters are expected to register with the presenter pass unless separately invited.

Can students present posters?

Yes. Student posters are part of the planned poster and demo floor.

Do vendors get speaking opportunities?

Vendor and sponsor speaking opportunities are reviewed by the program team and should be practical, operator-relevant and non-salesy.

Is there a hotel block?

A discounted room block is planned for registered delegates. Booking details will be shared as venue logistics are finalized.

Can I request a visa letter?

Visa support letters can be requested after registration is confirmed. See visa letter guidance.

What is the refund policy?

Refund and transfer rules will be finalized before paid registration opens. See the refund and transfer policy.

What accessibility support is available?

Attendees can request accessibility, dietary and participation support in advance. See accessibility information.

Need sponsorship, media or registration help? Contact the FOFS team.