Service executives
Benchmark AI, workforce and customer-commitment strategy with peers responsible for growth, margin and service outcomes.
FOFS is built for leaders, operators, trades teams, researchers and vendors who need field-tested ways to improve service delivery, technician adoption and asset uptime.
Benchmark AI, workforce and customer-commitment strategy with peers responsible for growth, margin and service outcomes.
Compare dispatch models, technician productivity programs, service metrics, parts readiness and field execution playbooks.
See practical field workflows for safety, mobile work, diagnostics, first-time fix and adoption of new tools.
Meet buyers, operators and implementation partners translating scheduling, predictive maintenance and copilots into production.
Submit abstracts and posters, receive committee review, and connect research with field service, logistics and asset operations.
Reach a focused first cohort through booth presence, board branding, speaker opportunities and curated sponsor conversations.
A clearer operating model for AI-enabled field service
Peer examples from utilities, HVAC, logistics, rail, fleets and service contractors
Vendor-selection questions and governance risks to bring back to your team
A stronger network across operations, trades, technology and research